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That is an opinion editorial by Mickey Koss, a West Level graduate with a level in economics. He spent 4 years within the infantry earlier than transitioning to the Finance Corps.
It could appear counterintuitive, however in my final 4 years serving for the U.S. Military, I’ve basically been a customer support specialist, whether or not it’s addressing pay points within the army pay workplace as a commander, or addressing journey or price range questions as a comptroller in an operational unit.
Of late, I’ve discovered myself asking extra questions of the shoppers than they’ve been asking of me. I’ve come to comprehend that many individuals don’t actually perceive the issues they’re experiencing. And, due to this conundrum, the questions they ask me when in search of help could not yield a solution that truly solves these issues. I’ve come to comprehend that a big a part of my job has turn into uncovering the precise issues, in order that I can repair them at their roots.
Therein lies a standard thread I’ve discovered with “orange pilling” and educating folks about Bitcoin. Very similar to the soldier who approaches me, asking a query that doesn’t fairly make sense, your family and friends could also be asking you unusual questions as effectively — and not using a actual understanding of what issues Bitcoin is attempting to resolve.
As stewards of the Bitcoin area and de facto ambassadors to our circles of acquaintance, I see the Bitcoiners’ function as much like that of a customer support skilled. Folks don’t perceive the financial system, not to mention the issues they face inside. (Insert the potentially-overused analogy about asking a fish about water right here.)
As an alternative of answering questions blindly and taking them at face worth, I problem you to dig a bit of deeper subsequent time. Assist your curious buddy perceive what they’re asking. Assist them uncover the problems they didn’t know they cared about. Assist them ask the fitting questions. In any other case, they could by no means get their issues solved.
This can be a visitor submit by Mickey Koss. Opinions expressed are solely their very own and don’t essentially replicate these of BTC Inc or Bitcoin Journal.
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