Microsoft and KPMG Join Forces to Bring Generative AI Solutions to Professional Services

Printed: 12 Might 2023, 9:30 am Up to date: 12 Might 2023, 9:30 am

KPMG, one of many Massive 4 accounting corporations {and professional} companies networks, is collaborating with Microsoft to determine an AI Innovation Initiative targeted on delivering AI-powered options to shoppers throughout industries within the U.S.

Led by Cherie Gartner, KPMG’s International Lead Companion for Microsoft, the initiative can even see each firms deploy Azure OpenAI Service throughout KPMG’s inside platforms. 

In keeping with the press launch, some KPMG U.S. companions and staff now have the flexibility to use Microsoft’s generative AI capabilities to KPMG’s proprietary information via the agency’s safe cloud platform, which is developed on Microsoft Azure. The agency can even embed generative AI capabilities throughout its shopper supply fashions.

Via this partnership with Microsoft, KPMG will be capable of layer Microsoft’s machine studying fashions, pure language processing capabilities, and enhanced analytics onto agency information units and options inside its safe cloud surroundings to guard shopper and firm information.

“Embracing the capabilities of generative AI will form enterprise options and create new alternatives for development and success at our agency, in our business and for our shoppers,” Carl Carande, Vice Chair, Advisory for KPMG U.S. and International Head of Advisory, stated in a press release.

The collaboration focuses on three areas:

Establishing the AI Innovation Initiative and creating options to a number of the market’s most urgent wants. As an example, KPMG Tax developed an AI answer utilizing Azure OpenAI Service that quickly analyzes shoppers’ ESG information, establishes truth patterns, and finally helps shoppers to develop their ESG information reporting and narrative.Enhancing shopper engagement: Integrating Azure OpenAI Service and machine studying fashions, KPMG Tax will function a generative-AI powered “digital assistant” to create new shopper service fashions and revenue-generating alternatives.Remodeling inside operations: KPMG can be an early adopter of Microsoft 365 Copilot this summer time to assist staff work extra effectively utilizing generative AI.

This isn’t KPMG’s first collaboration with Microsoft. In March, KPMG Australia launched a proprietary model of ChatGPT, dubbed KymChat. The newest initiative comes after one other Massive 4 accounting {and professional} companies community, PwC, introduced in April that it’ll make investments $1 billion in generative AI over the following three years. PwC has already built-in Azure OpenAI Service capabilities for shoppers throughout numerous industries reminiscent of insurance coverage, aviation, healthcare, and extra. 

Different Massive 4 accounting corporations {and professional} companies networks, together with EY and Deloitte, have additionally been integrating generative AI capabilities of their companies. EY is utilizing Azure OpenAI to develop a payroll chatbot whereas Deloitte introduced a brand new Generative AI apply to assist shoppers navigate the impacts of the disruptive expertise and implement AI options constructed on foundational fashions. 

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