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CGS® Unveils Industry-First Extended Reality Immersive Learning as a Service (ILaaS) Solution; Seamlessly Integrates XR into Employee Training Programs

May 15, 2023
in Metaverse
Reading Time: 4 mins read
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Insider Temporary

CGS has introduced an industry-first XR immersive learning-as-a-service answer
The answer will allow corporations to reinforce the efficiency of their workforce utilizing XX expertise

Eradicating Boundaries to Adoption in Enterprise Prolonged Actuality (XR) Drives Digital Transformation and Improves Pace-to-Efficiency 4X 

New York, New York – Might 11, 2023 – CGS®, a worldwide supplier of functions, enterprise studying, and outsourcing providers, introduced prematurely of the AWE Convention an industry-first XR Immersive Studying as a Service (ILaaS) answer that allows corporations to speed up and rework how they enhance efficiency of their workforce digitally.

ILaaS is an out-of-the-box method to strategically launching enterprise XR for adoption, implementation, scale and measurement. The tip-to-end answer supplies every little thing an organization must efficiently launch an XR initiative, together with launch technique, gear choice and sourcing, content material creation, finest follow studying methodology, logistics and system administration.

The brand new ILaaS platform is powered by CGS’s TeamworkAR and removes boundaries for enterprise organizations as they launch, deploy and scale studying experiences with digital actuality (VR) and augmented actuality (AR.) CGS purchasers together with the American Pink Cross, McDonald’s, and Scoot Airways are already utilizing the brand new ILaaS answer for next-level XR help and technique with out having to make a big upfront funding in wants assessments, {hardware}, logistics, employees, 3D content material, integrations and reporting infrastructure.

“Immersive Studying as a Service is an thrilling answer for corporations that wish to onboard, practice and enhance the efficiency of groups utilizing combined actuality. TeamworkAR by CGS supplies every little thing wanted to shortly design and launch enterprise immersive experiences – from designing and testing the proof of idea via full-service logistics and content material creation with main {hardware} and software program companions equivalent to Google, Hololens, Matterport, Meta, RealWear, ServiceNow, and Twilio,” mentioned Doug Stephen president, enterprise studying division, at CGS. “ILaaS is particularly helpful for giant enterprises trying to execute collaboration at scale whereas lowering prices, complexity, threat, and time-to-performance. It permits them to pilot MR and exhibit ROI with out the headache of procuring units that they may not want sooner or later.”

The CGS ILaaS answer will be tailored for any {industry} and was not too long ago deployed by one of many largest U.S. nonprofit humanitarian organizations to coach hundreds of phlebotomists within the subject. This resulted in a 75 % lower in volunteer ramp-up time, a 70 % enhance in coaching enrollment, and financial savings of $6.5 million over a three-year interval for the non-profit.

“Coaching and distant help prevail as high-value use instances for AR/VR and streamlining entry to these use instances solely strengthens that worth,” says Eric Abbruzzese, Analysis Director with ABI Analysis. “Making certain interoperability and integration with present methods and units could be a problem, however having a versatile portfolio with skilled service help is a boon for any firm at any stage of XR maturity.”

TeamworkAR

Utilizing any system, wherever, TeamworkAR is a platform providing next-level help, on-the-job coaching and distant help to subject providers, operations and manufacturing. The answer helps enhance security, increase effectivity, and iterate extra shortly by permitting staff to work, take a look at, be taught, and join with expertise that shows digital data of their surrounding real-world setting. Via tech-forward engagement applications, leveraging AI, AR/VR, machine studying and gamification, TeamworkAR helps our purchasers obtain their enterprise goals and drive ROI. Every answer is custom-tailored and designed to interact staff and maintain purchasers’ employee-related enterprise fundamentals sturdy in an ever-changing setting.

How ILaaS Answer Works:

Answer and Integration

Customized AR content material growth from buyer coaching supplies and firm content material.
XR content material is on the market on iOS, Android, the net, and all wearable platforms.

Logistics and Gadget Administration

Handle provide chain for units together with warehousing, delivery and software program and {hardware} updates.
Handle system and accent upkeep (sanitizing between use), restore, restoration, and substitute.

Onboarding and Coaching

Customized coaching program design in collaboration with an award-winning, skilled group.
Digital on-demand coaching and workshops.
Immersive worker consumer guides (together with movies or simulations).

Monitoring and Reporting

Outcomes and Effectiveness Enterprise Studies (ROI).
Gadget utilization and stock administration.

Assist

Technical help for {hardware} connectivity or TeamworkAR by way of Chat messaging platform or 1-800 hotline.
24/7 Assist Name Heart.

Dwell Demonstrations at AWE 2023:

AWE Convention attendees can go to sales space# 524 to see an illustration of the ILaaS answer or go to https://www.cgsinc.com to be taught extra.

About CGS

For almost 40 years, CGS has enabled international enterprises, regional corporations, and authorities companies to drive breakthrough efficiency via enterprise functions, enterprise studying and outsourcing providers. CGS is wholly centered on creating complete options that meet purchasers’ advanced, multi-dimensional wants, and help purchasers’ most elementary enterprise actions. Headquartered in New York Metropolis, CGS has places of work throughout North America, South America, Europe, the Center East, and Asia. For extra data, please go to www.cgsinc.com and observe us on Twitter at @CGSinc and @BlueCherryCGS and on LinkedIn.

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