The favored on-line video conferencing platform, Zoom, which gained immense traction throughout the COVID-19 pandemic, confronted criticism not too long ago over its use of synthetic intelligence.
In keeping with a report by the BBC, Zoom launched a function in June that, by AI, summarized customers’ periods with out the necessity for recordings. This sparked considerations amongst consultants and common customers.
Responding to the criticism, Zoom amended its phrases of service, stating, “Zoom is not going to make the most of audio, video, or chat content material to coach its AI fashions with out consumer consent.”
Information safety knowledgeable, Robert Bateman, expressed considerations about this AI-driven function, suggesting that it would grant Zoom entry to extra consumer knowledge than essential.
He commented, “The phrases of service present Zoom with vital leeway to make the most of consumer data for varied targets.” This improvement has urged customers to be extra cautious and conscious of the permissions they grant to on-line platforms.
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