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FTX Exchange Announces Customer Claims Portal and Deadline for Filing Claims

August 4, 2023
in Blockchain
Reading Time: 3 mins read
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FTX Change has launched a Buyer Claims Portal to facilitate the submitting of proof of claims by its clients. The detailed information, obtainable on the FTX help web page, outlines the method for purchasers to submit their Know Your Buyer (KYC) info, entry historic account information, and file a proof of declare if vital.

Key Particulars

Deadline for Submitting Claims: Clients should file their proof of declare by September 29, 2023, at 4 pm ET.

KYC Data Required: All clients are required to offer KYC info, together with particulars corresponding to identify, start date, authorities identification, and handle. This course of shall be carried out securely by way of a third-party accomplice.

Account Balances and Transaction Historical past: Clients can view their account balances and transaction historical past as of November 11, 2022.

Affirmation of Balances: Clients can agree or disagree with their account stability as of November 11, 2022, and take additional motion if wanted.

Steps to File a Declare

1. Login: Clients should log in to the Buyer Claims Portal utilizing their FTX account credentials and confirm their e mail.

2. Present KYC Data: Clients should full the KYC course of, offering vital identification particulars.

3. Assessment Account Balances: Clients can view their account balances and transaction historical past.

4. Affirmation of Balances: Clients can verify their balances and file a proof of declare in the event that they disagree with the displayed stability.

Further Notes

KYC info submission is just not required to view account stability or file a proof of declare, however the Debtors reserve the proper to object to claims not verified with KYC info.

Clients who signed up utilizing the FTX App on or earlier than February 19, 2022, ought to choose the relevant platform throughout the login course of.

Help for account login points and knowledge modifications is accessible on the FTX help web page.

The creation of the Buyer Claims Portal is a big step for FTX Change in managing buyer claims. The detailed information ensures that clients have a transparent understanding of the method and the mandatory steps to take. The deadline for submitting a proof of declare is quick approaching, and clients are inspired to assessment the information and take acceptable motion.

For extra info and particular directions, clients can discuss with the FTX Buyer Claims Portal Information.

Picture supply: Shutterstock

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Tags: AnnouncesclaimsCustomerDeadlineExchangeFilingFTXPortal
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